jiliq Casino
Terms & Conditions

In this Agreement, unless the context otherwise requires:

• "Platform" means the jiliq website at jiliq.cam, including all games, features, and services available therein.
• "Account" means the registered player account created by you on the Platform.
• "Funds" means the balance held in your jiliq Account, denominated in Philippine Pesos (PHP).
• "Wager" means any bet placed by you on any game or event offered through the Platform.
• "Bonus" means any promotional credit, free spin, cashback, or other incentive offered by jiliq subject to separate terms.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory authority that licenses and oversees jiliq's operations.
• "KYC" means Know Your Customer — the identity verification process required before withdrawals may be processed.
• "GCash / PayMaya" means the Philippine mobile wallet services accepted by jiliq as payment methods.

By clicking "Register," logging into your Account, or otherwise using the Platform, you confirm that you have read, understood, and agree to be bound by this Agreement, together with jiliq's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to any part of this Agreement, you must not access or use the Platform. jiliq reserves the right to amend these Terms at any time by publishing the updated version on the Platform. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review this Agreement periodically.

To register an Account and use the Platform, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age, as required by PAGCOR regulations governing online gaming in the Philippines.
• You are a natural person residing in the Philippines or in a jurisdiction where online gambling is not prohibited.
• You are not a current employee, officer, director, contractor, or agent of jiliq, nor an immediate family member of any such person.
• You are not subject to any self-exclusion order or regulatory restriction that would prohibit your participation in online gaming.
• You are not accessing the Platform on behalf of any third party.
• You possess the legal capacity to enter into a binding contract under Philippine law.

During registration, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and a valid Philippine mobile number. jiliq reserves the right to verify this information at any time and to require the submission of supporting documentation, including a government-issued ID (UMID, PhilSys, passport, or driver's licence).

Each individual may register only one Account. Registration of multiple Accounts by the same individual is prohibited and will result in the permanent closure of all associated Accounts and forfeiture of all Funds and Bonuses therein.

4.1 Account Security

You are solely responsible for maintaining the confidentiality of your jiliq login credentials, including your username, password, and any two-factor authentication codes. You must not share your credentials with any third party. jiliq will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to keep credentials secure.

If you suspect that your Account has been accessed without authorisation, you must contact jiliq support immediately via the live chat feature available on the Platform.

4.2 Account Verification (KYC)

jiliq is required under PAGCOR regulations to verify the identity of all players before processing withdrawal requests above applicable thresholds. Verification requires submission of a valid government-issued photo ID and may include proof of address and proof of payment method. Failure to complete KYC within the timeframe requested may result in the suspension of withdrawal functionality.

4.3 Account Closure

You may request closure of your Account at any time by contacting jiliq support. Any verified Funds remaining in your Account at the time of closure will be returned to your registered payment method after deduction of any outstanding obligations. Accounts under investigation for fraud or policy breach may be suspended pending resolution before closure is effected.

4.4 Inactive Accounts

An Account that has had no login activity for a continuous period of twelve (12) months may be designated as inactive. jiliq reserves the right to apply a monthly administrative fee to inactive Accounts, provided that jiliq will notify you by email at least thirty (30) days before such fees commence. Fees will not reduce your balance below zero.

5.1 Deposits

Deposits to your jiliq Account may be made via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods available on the Platform at the time of deposit. All transactions are conducted in Philippine Pesos (PHP). Minimum deposit amounts are specified on the cashier page and may vary by payment method.

jiliq does not accept deposits from third-party payment accounts not registered in your name. Deposits made from third-party accounts will be returned and the associated Account may be suspended.

5.2 Withdrawals

Withdrawals are processed to the same payment method used for deposits wherever possible. Withdrawal requests are subject to successful KYC verification. jiliq aims to process verified withdrawals within five (5) minutes for GCash and PayMaya. Bank transfers may take one (1) to three (3) business days depending on the receiving institution.

jiliq reserves the right to request additional documentation before processing any withdrawal request it deems unusual, including but not limited to requests significantly exceeding a player's typical activity.

5.3 Disputed Transactions

If you believe a transaction has been processed incorrectly, you must notify jiliq support in writing within fourteen (14) days of the relevant transaction date. jiliq will investigate and respond within a reasonable timeframe. Disputes not raised within this period may not be considered.

From time to time, jiliq offers promotional bonuses, free spins, cashback, reload offers, and loyalty rewards to eligible players. All such offers are subject to the specific terms and wagering requirements disclosed at the time of the promotion, which are incorporated into this Agreement.

• Only one bonus offer may be claimed per promotion unless otherwise stated.
• Bonuses may not be transferred, sold, or exchanged for cash except as permitted by specific bonus terms.
• Wagering requirements must be met in full before bonus-derived winnings may be withdrawn.
• jiliq reserves the right to withdraw any bonus offer at any time without notice, provided that withdrawal will not affect bonuses already credited to an Account.
• Any attempt to abuse the bonus system, including but not limited to collusion, exploiting software errors, or systematic low-risk wagering to clear bonus requirements, will result in forfeiture of the bonus and may result in Account closure.

All games offered on the jiliq Platform are provided by licensed, internationally certified game studios. The outcomes of all games are determined by independently certified Random Number Generator (RNG) systems or, in the case of live dealer games, by the physical outcome of a dealt hand, spun wheel, or rolled dice in real time.

jiliq does not and cannot manipulate game outcomes in favour of the house beyond the published house edge, which is fixed, transparent, and disclosed in each game's information panel. All RNG systems are audited regularly by accredited independent testing laboratories.

In the event of a technical malfunction affecting a game, jiliq reserves the right to void the affected round. Where a malfunction results in an incorrect payout, jiliq may recover the overpayment from your Account balance. jiliq will notify you of any such correction.

The following conduct is strictly prohibited on the jiliq Platform:

• Registering more than one Account.
• Providing false, inaccurate, or misleading information during registration or KYC.
• Using the Platform if you are under 21 years of age.
• Using any automated software, bot, script, or artificial intelligence tool to place Wagers or interact with the Platform.
• Exploiting any software error, loophole, or vulnerability to obtain an unfair advantage.
• Engaging in any form of collusion with other players or jiliq staff.
• Using the Platform for any unlawful purpose, including money laundering.
• Attempting to circumvent any security, verification, or responsible gaming measure.
• Chargebacks or disputed payment reversals on funds that have been wagered.

jiliq reserves the right to suspend or permanently close any Account found to be engaged in prohibited conduct, to void any Wagers placed in contravention of these Terms, and to forfeit any Funds or Bonuses associated with such conduct. jiliq may also report suspected fraudulent activity to PAGCOR and relevant Philippine law enforcement authorities.

jiliq is committed to promoting responsible gaming. Gambling on the jiliq Platform is intended for entertainment purposes. jiliq provides the following tools to all registered players:

• Deposit limits — configurable daily, weekly, or monthly caps.
• Session time reminders — notifications at player-chosen intervals.
• Reality checks — automatic pop-ups showing net session results.
• Self-exclusion — voluntary suspension of Account access for defined periods.
• Permanent closure — irreversible Account closure for players who choose to stop gambling entirely.

Players who believe they may have a gambling problem are encouraged to visit jiliq's Responsible Gaming page for further resources and self-assessment tools. Access to the Platform is strictly limited to players aged 21 and above.

All content on the jiliq Platform, including but not limited to the jiliq name, logo, trademarks, software, game content, graphics, text, and audiovisual elements, is the exclusive property of jiliq or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial entertainment. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content of the Platform without jiliq's prior written consent.

To the maximum extent permitted by applicable Philippine law, jiliq shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of profits, loss of data, or interruption of service.

jiliq's total aggregate liability to any player in connection with these Terms or the Platform, whether in contract, tort, or otherwise, shall not exceed the total amount of verified Funds deposited by that player in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits jiliq's liability for death or personal injury caused by jiliq's gross negligence or for any other liability that cannot be excluded or limited under applicable law.

jiliq collects and processes personal data in accordance with its Privacy Policy, available at jiliq.cam/privacy-policy. By registering an Account, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy.

jiliq is required under PAGCOR regulations and applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012) to retain certain transaction and identity records for a minimum of five (5) years. jiliq may share your personal data with PAGCOR, relevant financial institutions, and law enforcement authorities where required by law.

In the event of any dispute arising from or relating to the use of the jiliq Platform, your Account, or these Terms, you should first attempt to resolve the matter by contacting jiliq's support team via the live chat feature. jiliq will endeavour to respond to and resolve disputes within five (5) business days of receipt.

If a dispute cannot be resolved through direct contact with jiliq, you may escalate the matter to PAGCOR as the relevant regulatory authority. jiliq agrees to cooperate fully with any investigation or mediation process initiated by PAGCOR.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction in the Philippines.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

The parties submit to the exclusive jurisdiction of the competent courts of the Philippines for the resolution of any dispute not resolved pursuant to Section 13 of this Agreement.

If you have any questions regarding these Terms and Conditions, please contact the jiliq support team:

• Live Chat: Available 24/7 directly on the Platform. Average response time: 3–5 minutes.
• Email: [email protected] (plain text — not a clickable link)

jiliq support staff are based in the Philippines and are available in Filipino English. For regulatory enquiries, you may also contact PAGCOR directly through its official channels.